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© 2019 by ArttimeSG

​Q&A

Can you take pets from multiple photos and combine them into one painting?

Yes. It helps if the subjects in the photos are shot with similar lighting and in the same direction so that the shadows lineup. Please refer to the Ordering Process page for additional details on photo selection.

What type of materials do you use?

Paintings are in oil paint & acrylic paint on canvas. The canvas is museum wrapped which means they are 1.5” deep.

 

Do I have to frame this?

Yes. Frame is included.

 

Can you do a rush order and delivery?

Yes. We can expedite the process depending on our current workload. The fastest We can finish a painting would be a couple of days, but paintings take a few days to dry too. Rush orders are subject to an additional fee of 15% of the total.  

 
Do you offer international shipping and outside of Singapore?

Yes. For shipping locally, shipping cost will be given at the time of ordering. For shipping worldwide, please contact us for an estimate.

 

 

Do you offer Gift Cards?

Yes. You can get gift cards in any denomination. No cash refunds. Gift Card act as a debit card.  The recipient can elect to apply it towards any painting size. They will be e-mailed to you, or they can be mailed.  Please contact us for more details. 

 

 

Will you be using my pet's painting to promote or market ArttimeSG?

Yes. We have the right to reproduce and use your pet’s artwork to promote ArttimeSG.

 

 

Can I use your artwork or reproductions of the painting I order for personal or commercial use?

No. ArttimeSG retains the reproduction rights on all of our original artwork. You must receive written consent if you wish to use the painting for commercial use. You may use your artwork for personal reasons (e.g.. posting to Facebook or any social media).

 

What if I have additional questions?

Please feel free to contact us at any time.